Shipping policy

Shipping Policy

Last updated: 04/06/2025

At Hair Fuel, we’re committed to delivering your grooming essentials quickly and reliably. This policy outlines how we handle shipping, delivery timelines, and related questions.

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📦 Shipping Rates & Delivery Times

We currently ship within [insert countries/regions – e.g., the United States and Canada].

Note: Delivery times are estimates and may vary depending on your location, weather conditions, and carrier delays.

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🌍 International Shipping

We currently ship to select international countries. Shipping costs and delivery times will vary based on destination and weight. All applicable duties and taxes are the responsibility of the customer.

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⏱️ Order Processing Times

Orders are processed within 1–2 business days (excluding weekends and holidays). You'll receive a confirmation email with tracking information once your order ships.

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🚚 Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. You can track your order anytime using the link provided.

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❗ Delays & Exceptions

While we strive for fast, reliable delivery, delays can occasionally occur due to:

• High order volumes (e.g., holidays, sales)

• Carrier issues

• Incorrect or incomplete addresses

If your order is delayed beyond the estimated window, please contact us at support@hairfuel.com and we’ll assist you promptly.

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📬 Address Changes

Need to update your shipping address? Contact us as soon as possible at support@hairfuel.com. We can only change addresses before the order is processed.

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💥 Damaged or Lost Packages

If your order arrives damaged or doesn’t arrive at all, contact us within 7 days of the expected delivery date. We’ll investigate and work on a resolution, including replacement or refund if necessary.

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Questions?

We’re here to help. Reach out to us at support@hairfuel.shop for any shipping-related inquiries.